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Context Help

If you feel lost inside our web hosting Control Panel, the first step you should take is to click the Help button, which is present on each and every page. A pop-up menu will show up. It comprises thorough information about all the operations that you can carry out on that particular page. Each context menu appears on the very same page so that you can quickly return to your work.

Video Tutorials

We have a rich range of video tutorials explaining how to work with our hosting Control Panel. They're made for those of you who would like to see how things are getting done rather than only reading articles. Thus, anyone can swiftly become familiar with our hosting Control Panel by simply watching our step-by-step educational video clips.

F.A.Q.

If you can't find the solution you are looking for, have a glance at our extensive FAQ section, which covers questions asked by real users and offers practical solutions. We frequently "revamp" our FAQ database with new articles in order to embrace all the innovations and new additions to our hosting platform.

Ticketing System

If you still can't find the answer you are looking for in the Frequently Asked Questions database either, you can touch base with our excellent team of technical support engineers available 24/7 and ready to assist you with any question. Each trouble ticket you submit will be replied to within 1 hour (the average ticket response time is just 20 minutes), so you will not have to wait a long time to get your question answered.

Contact Details

US Toll Free Phone: +1-855-211-0932
US International: +1-727-546-HOST(4678)
UK Phone: +44-20-3695-1294
AU Phone: +61-2-8417-2372
OUR ID: 273350

Sales Lines Working Hours:
Monday to Friday:
09.00 AM - 11.00 PM GMT/UK
05.00 AM - 07.00 PM EST/USA
07.00 PM - 09.00 AM EST/AU

email: support@propersupport.com

Online Contact Form

Check your server status To check the status of your server if you think there is a problem, please go to: www.properstatus.com