Irrespective of the fact that the web hosting service provided by the different companies is roughly identical, every provider has got a customized platform with its own tweaks and ways to do particular procedures. That is why, an information-stuffed knowledge base will be astonishingly useful both for persons with little or no past experience and for technically capable individuals who will at some point learn how specific tasks are done, but will waste time in the process. The purpose of such a knowledge base is to help make the service fast and easy to use, saving users both time and effort. The result is more content clients, as they can quickly find the information they want, and a lot less work for the help desk support team representatives, because typically the majority of the inquiries and difficulties that customers have got are already included in the knowledge base. In case the articles themselves are properly written and cover more things, you will be able to discover more not only about your account, but also about the hosting service in general.

Extensive Online Documentation in Shared Website Hosting

Our shared website hosting packages come with an exhaustive knowledge base where you can find info on all the complications that you could possibly bump into and their resolutions. You can discover how to set up and manage an electronic mailing list, how to use an .htaccess file, or how to proceed if the settings of your email client are accurate, but you aren’t able to send email messages, for example. We’ve done our utmost best to be as comprehensive as possible and to encompass all the available options so as to save you time and energy and to provide you with different solutions for any issue. The knowledge base contains informational articles as well – both generic ones about the web hosting service as a whole, and more specific ones, which will let you in on the features and functions of the Hepsia Control Panel. You can find articles that are dedicated to specific features and functions in each Control Panel section, whilst if you want to check the complete article collection, you should go to the all-encompassing Help section.

Extensive Online Documentation in Semi-dedicated Servers

Our Linux semi-dedicated plans include exhaustive online technical documentation where you will see info about all the functions that our custom-created Hepsia Control Panel comes with, in addition to solutions to different questions and predicaments that you may face. All configuration manuals offer elaborate explanations, which means that you will not have to worry about skipping something in case you wish to export a MySQL database, for example. The troubleshooting articles cover a variety of different feasible causes of specific issues and the solution for each and every one of them, so in case you aren’t able to send email messages even though you have the correct outgoing mail server settings, for instance, you can quickly discover what the reason for this may be and correct the problem with two or three clicks in your mail client. As the Hepsia Control Panel offers quite a lot of features, you will be able to find applicable articles in each section. In case you desire to look through all help articles, click on the Help link, which is located in the upper right corner of the screen.