Phone Support in Shared Website Hosting
Because we have live telephone support 14 hrs a day, you're able to get in touch with us and talk with our customer support representatives to find out more about all Linux shared website hosting that we offer and make sure that our servers meet the system requirements for your web sites prior to you buying anything. For your convenience, we have telephone numbers on 3 continents so that you're able to call the one closer to you - in the U.S.A., Great Britain or Australia. If you are already an existing customer, you'll be able to call about general and billing matters, or even about some technical matters. If the trouble is strictly technical or it requires more time to analyze, you should employ our ticketing system, which will allow both you and our technical support crew to track the information given by either side.
Phone Support in Semi-dedicated Servers
Every time you need additional info about the Linux semi-dedicated plans that we supply, you're able to call any of the three support phone lines that we have worldwide - in the U.S.A., the United Kingdom and Australia. In this way, you can check ahead of time whether our services will be suitable for your web sites. In case you're already our customer and you own a semi-dedicated account, you will be able to contact us on the phone for fourteen hours every day about any kind of billing or common issues. For entirely technical troubles you will have to employ our ticketing system to communicate with our technical support as someproblems just require longer time to be taken care of, still we can assist you over the phone with numerous minor tech issues as well, saving you time and efforts.