Customer Support Channels

  • 1 hour ticket response time

  • A 1–hour Response Guarantee

  • Providing top notch support in a timely manner is our high priority, so that we support each Linux shared website hosting plan with a 1–hour ticket response guarantee. As you send a ticket or post an e–mail, our customer support team will try their best to generate the most appropriate solution to your problem and to supply you with help in due time.

  • Top quality support service

  • A Top–quality Support Service

  • You can easily write to us 24x7x365 with any problem you could have to do with our offerings. We now have consultants on duty on a regular basis to give help and support anytime needed. You’ll be able to the ticket system or send us an e–mail at any time, or grab the telephone or make use of the online chat within business hours.

  • Intuitive help center

  • An Intuitive Help Section

  • Should you require assistance while performing tasks within the Control Panel, you can always press the Help key and see your problem in the variety of posts that will came up. We have also turned almost all of the content articles into video lessons. The listing of training videos will load if you click on the Videos press button present on the top right.