A 99.9% Server Uptime
We have built our shared website hosting system using stable hardware and strongly customized software. Our administrators have installed a modified version of Security–Enhanced Linux on our servers in order to ensure optimal security and stability. We have installed a number of DDoS protection appliances in addition to very powerful firewalls to make sure our network is invincible and secure.
All Linux shared website hosting packages offer a 99.9% server uptime guarantee. And no matter which datacenter you opt for, the guarantee stays unchanged.
A 99.9% Network Uptime
If you wish to deliver a top–notch web hosting service, you can hardly rely on the default network configuration in a datacenter. We have set up our own custom internal network in order to ensure a blazing–fast connection speed with the rest of the world.
And thanks to this, no matter which data center facilities you opt for: our USA datacenter, our United Kingdom datacenter, in our FI datacenter, in our Eastern Europe datacenter or our AU datacenter, you will enjoy a guaranteed 99.9% network uptime. And this guarantee is valid with all hosting plans offered in each datacenter.
A 30–Day Money–Back Guarantee
Just like with every other service, when it is your cash at stake, you cannot feel truly secure. This is the reason why, with all our cloud hosting packages our company offers a 30–day money–back guarantee. If you do not feel pleased with our web hosting service or in case you have to get a bit more powerful web hosting solution, such as a VPS servers or a dedicated servers – we will give you your money back in full, without concealed fees or repayment charges.
24/7 Technical Support
In the event that you have a web hosting firm, your technical support engineers are of great importance. This is why we have attentively chosen a highly professional team of support engineers, each with lots of years of experience behind his back. Thanks to them, we offer 24x7 support with all our web hosting services.
And not just that, we offer a 1–hour response time guarantee. All helpdesk tickets are responded to in less than an hour and our average response time is less than 20 minutes!